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Terms of Service

Terms of Service and User Agreement for qretro.com

Terms of Service

Last Updated: July 27, 2026

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICE.

These Terms of Service ("Terms") are an agreement between QRetro ("Provider", "we", "us") and you ("User", "you"), regarding your use of the qretro.com website and associated services (the "Service").

By accessing or using the Service, including joining a session as a Guest, you agree to these Terms. If you do not agree, do not use the Service.

1. Definitions

  • Host: a registered user who creates a session and invites others.
  • Guest: a person who joins a session via a shared link without creating an account.
  • Session: a workspace for real-time collaboration, such as a retrospective or planning poker round.
  • User Content: any text, images, votes or other data submitted to the Service.

2. Access and Eligibility

2.1. Age. You must be at least 16 years old to use the Service.

2.2. Guest access. As a Guest your access is temporary, limited to a specific Session, and subject to the Host's control. We do not guarantee that data submitted by Guests is preserved after a Session ends.

2.3. Restrictions. You confirm that you are not subject to sanctions or other restrictive measures that would prohibit you from using the Service, and that you will not use it in breach of any export control or sanctions rules applicable to you.

3. Responsibilities of a Host

This section matters if you invite other people.

3.1. As between you and us, the Host is responsible for the Session: who is invited, what is discussed, and how long the content is kept.

3.2. Where the content of a Session contains personal data of other people, the Host — or the organisation the Host acts for — is the data controller for that content, and we act as processor on their instructions. Those terms are set out in our Data Processing Agreement, which takes effect automatically when you invite participants, and in the Privacy Policy.

3.3. The Host confirms they have a lawful basis to invite participants and to process what those participants submit, and that they will handle participants' requests about that content.

4. Acceptable Use

You agree not to:

  • Upload content that is illegal, harmful, threatening, abusive or defamatory.
  • Impersonate any person or entity, or misstate your affiliation with one.
  • Interfere with or disrupt the Service, its servers or networks.
  • Reverse engineer, scrape, or attempt to gain unauthorised access to the Service.
  • Use the Service to process special categories of personal data, such as health or biometric data.

We may suspend or terminate access immediately if these rules are broken.

5. Intellectual Property

5.1. Service content. The interfaces, graphics, design and code of the Service belong to the Provider and are protected by copyright.

5.2. Your content. You keep ownership of what you submit. You grant us a worldwide, non-exclusive, royalty-free licence to host, reproduce and display it solely to provide the Service — for example showing your cards to teammates in real time and generating a summary of a board. The licence ends when the content is deleted, except for copies kept in routine backups until they expire.

5.3. Feedback. If you send us suggestions about the Service, we may use them without obligation to you.

6. Guests

6.1. No persistent profile. If you clear your cookies or lose the session link, you may lose access to the Session.

6.2. Host control. The Host may remove your content or disconnect you from the Session.

7. Availability and Changes to the Service

The Service is provided free of charge. We may change, suspend or discontinue any part of it, and we may remove accounts that have been inactive for a long period. Where a change is material and we can reasonably do so, we will give notice in advance.

We do not provide a backup or data-recovery service. Export anything you need to keep — see Settings → Profile → Export your data.

8. Termination

8.1. You may stop using the Service at any time and delete your account in Settings → Profile → Delete account.

8.2. We may suspend or terminate access if you breach these Terms, if required by law, or if we discontinue the Service.

8.3. Sections that by their nature should survive termination — including sections 5.1, 9, 10 and 13 — continue to apply.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PROVIDER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE OR GOODWILL, ARISING OUT OF YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO $50 USD (FIFTY US DOLLARS).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the law applicable to you, including liability for death or personal injury caused by negligence, for fraud, or under mandatory consumer protection rules.

11. Indemnity

You agree to indemnify the Provider against claims brought by a third party arising from your User Content or your breach of these Terms, except to the extent the claim results from our own wrongdoing.

12. Privacy and Third-Party Services

Please review our Privacy Policy. It lists the providers we rely on for hosting, error monitoring, email delivery, analytics and text generation. We are not responsible for the availability of those external services.

13. General

13.1. Severability. If any provision is found unenforceable, the rest remain in force and the unenforceable part applies to the maximum extent permitted.

13.2. No waiver. Failure to enforce a provision is not a waiver of it.

13.3. Assignment. You may not transfer your rights under these Terms. We may transfer ours to a successor in connection with a merger, acquisition or sale of assets, provided your rights under these Terms are not reduced.

13.4. Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service.

13.5. Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control.

14. Changes to Terms

We may update these Terms. If we make material changes we will publish the updated Terms on this page and update the date. Continued use of the Service after that constitutes acceptance. If you do not accept the new Terms, stop using the Service and delete your account.

15. Contact

Effective Date: July 27, 2026